1. What Are Cookies?
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.
Cookies can be "persistent" or "session" cookies:
• Persistent cookies remain on your device for a set period or until you delete them
• Session cookies are deleted when you close your browser
We also use similar technologies such as:
• Local storage - stores data in your browser
• Pixel tags - small images that track page views and conversions
• Web beacons - similar to pixel tags, used in emails
2. How We Use Cookies
Vaulltix uses cookies for the following purposes:
Essential Operations:
• Keep you signed in to your account
• Maintain security and prevent fraud
• Remember items in your transaction flow
• Enable core platform functionality
Personalization:
• Remember your language and currency preferences
• Store your display settings (dark/light mode)
• Provide quick access to recent recipients
Analytics:
• Understand how you use our services
• Identify popular features and areas for improvement
• Measure the effectiveness of our communications
• Troubleshoot technical issues
Marketing (with your consent):
• Deliver relevant advertisements
• Measure advertising campaign performance
• Limit the number of times you see an ad
3. Third-Party Cookies
Some cookies on our website are placed by third-party services. These include:
Google Analytics:
We use Google Analytics to understand how visitors interact with our website. Google may use the data collected to contextualize and personalize ads on its own advertising network.
Payment Processors:
Our payment partners (Stripe, Plaid) may set cookies to process payments securely and prevent fraud.
Social Media:
If you share content or connect via social media, those platforms may set their own cookies.
Advertising Partners:
With your consent, advertising partners may set cookies to deliver relevant ads and measure performance.
We do not control third-party cookies. Please refer to each third party's privacy policy for more information.
4. Managing Your Cookie Preferences
You have several options for managing cookies:
Cookie Consent Tool:
When you first visit our website, you will see a cookie banner that allows you to accept or decline non-essential cookies. You can change your preferences at any time by clicking the "Cookie Settings" link in the footer.
Browser Settings:
Most browsers allow you to:
• View what cookies are set
• Delete individual or all cookies
• Block all cookies or third-party cookies
• Set preferences for certain websites
Please note that blocking essential cookies may prevent you from using certain features of our services.
Opt-Out Links:
• Google Analytics: tools.google.com/dlpage/gaoptout
• Facebook: www.facebook.com/policies/cookies
• LinkedIn: www.linkedin.com/psettings/advertising
Do Not Track:
Some browsers have a "Do Not Track" feature. We currently do not respond to Do Not Track signals.
5. Cookies and Mobile Apps
Our mobile applications use similar technologies to cookies, including:
Device Identifiers:
• Advertising ID (can be reset in your device settings)
• Device fingerprinting for fraud prevention
Mobile Analytics:
• App usage and performance data
• Crash reports and diagnostics
Push Notifications:
• Tokens for delivering notifications (if you opt in)
You can manage these through your device settings:
• iOS: Settings > Privacy > Tracking
• Android: Settings > Google > Ads
6. Data Collected Through Cookies
Cookies and similar technologies may collect the following information:
Technical Data:
• IP address (may be anonymized)
• Browser type and version
• Operating system
• Screen resolution
• Time zone
Usage Data:
• Pages visited and time spent
• Links clicked
• Features used
• Referral source
This data is used in aggregate to improve our services and is not used to identify you personally unless combined with your account information.
7. Cookie Retention
Different cookies have different retention periods:
Session Cookies:
Deleted when you close your browser.
Persistent Cookies:
• Preference cookies: Up to 1 year
• Analytics cookies: Up to 2 years
• Marketing cookies: Up to 90 days
You can delete cookies at any time through your browser settings. Note that deleting cookies may log you out and reset your preferences.
8. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our business practices.
When we make changes:
• We will update the "Last Updated" date
• For significant changes, we will notify you via our website or email
• We encourage you to review this policy periodically
Your continued use of our services after changes constitutes acceptance of the updated policy.
9. Contact Us
If you have questions about our use of cookies, please contact us:
Vaulltix
Email: info@vaulltix.com
Phone:
For general privacy inquiries, please see our Privacy Policy.
Vaulltix is a financial technology company, not a bank, and is registered as a Money Services Business with FINTRAC (Registration No. C100000392). If anything here is unclear, ask us — we would rather explain it than have you guess.